Privacy Policy

A Must Element (“we”) values your personal data. This policy explains how we collect, use and protect information received through this website, in line with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA).

Information we collect

When you submit the quote form or contact us, we collect what you provide: name, email, phone number, company name, service of interest, budget and project details, plus basic technical information such as your language and the page you submitted the form from.

How we use it

• To reply, advise you and prepare a quote
• To carry out work you request and provide after-sales support
• To improve our website and services

We do not sell or trade your information with third parties for marketing.

Disclosure

We may use service providers necessary to operate, such as hosting and email providers, and disclose information only as needed or when required by law.

Retention

We keep data only as long as necessary for the purposes above or as required by law, and delete or anonymise it when no longer needed.

Cookies and third-party services

This website uses cookies and similar technologies in two groups.

• Strictly necessary, such as the contact form session cookie (preventing duplicate submissions and spam) and remembering your cookie choice. These do not require consent.
• Analytics and marketing: Google Analytics 4 and Meta Pixel (Facebook), used to measure visits, usage and advertising results. These run only if you click “Accept all”. If you click “Reject” or have not chosen, we do not load them.

These providers may process data outside Thailand. You can change your mind at any time via “Cookie settings” at the bottom of the site, or by clearing cookies and site data in your browser. The site may also load fonts from Google Fonts and use Google reCAPTCHA to protect the contact form from spam.

Your rights

You may request access to, a copy of, correction, deletion, restriction or objection to processing of your data, and withdraw consent at any time, as provided by law.

Security

We use appropriate security measures to protect against unauthorised access, use or disclosure.

Contact

To exercise your rights or ask about this policy, reach us through the Contact page.

This policy is effective from 16 October 2026 and may be updated from time to time; the latest version is shown on this page.